It is very easy to spend months, or $$$$$ on a competency-based program, and end up with very little to show for it. A competency is (per Rodney Rogers of Portland State University) a persistent pattern of behaviour resulting from a cluster of knowledge, skills, abilities, and motivations. The persistence of those behaviors is an [...]
Archive | May, 2009
Operational planning, and the role of collaboration
Once, in a different economic era, The Boss went into his/her office, closed the door, and wrote the company or departmental operational plan (or “business plan” as it was often called). Today, international studies of managers who develop and implement operational plans show that the following key competencies are required for this process: Planning [...]
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