Archive | April, 2010

Seeing the customer: sales and customer retention in a multi-cultural/diverse world 15 Oct 2010

Everyone has an “I” consciousness, and a “we” consciousness. The emphasis that cultures place on the “I” or the “we” varies between cultures and sub-cultures, including companies, and national/ethnic groups.

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Confidence & Self Esteem: an essential in business success: Nov 2010

A two-factor definition of confidence:
• A belief that we can think effectively, and cope successfully.
• A belief that we are worthy of happiness – that we have a right to be successful and happy, and deserve to achieve what we need, want or value.
We also know that:
• Self confidence is destiny – a high or low self confidence is a self fulfilling prophecy.
• Self confidence is an immune system of the mind.
• Self confidence is one of the best predictors of personal happiness, life-wide, for all people.

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International Marketing/Cross Cultural Communication (USF Business Training)

CPS will facilitate Module II of the 2010 International Trade Certificate Program (which includes preparation for the NASBITE Certified Global Business Professional Exam) on 27 April 2010. This presentation will focus on understanding as it pertains to international business, and on international communication. It will include interactive and accelerated learning work. For more details, please [...]

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