Bobbie Russell is CPS’s expert in IT and computer training. He is highly-qualified, widely knowledgeable and rigorously certified. A life-long learner, Bobbie is one of the rare trainers who anticipate new needs as they evolve in business, and is ready to deliver the learning required. He also has both the technological and the business knowledge [...]
Archive | May, 2010
American Pie – Deep-Level Mining in US Business Culture
The “small pie” approach is more than ineffective: it is counter-productive to the development of wealth.
Making Culture Visible: Chinese American Chamber.
The Chinese American Chamber of Commerce’s August networking meeting was on Sunday, August 8th, 2010. The main presentation was Making culture visible: understanding the invisible similarities and differences between cultures, by Glynis Ross-Munro, President of Competency and Performance Solutions. The design was an interactive “jigsaw-based” activity that allows networking, and engages all participants in improving [...]
Operational Management for Measurable Results
The work is done, to performance and productivity standards. This involves setting standards, communicating standards, measuring team performance, and giving feedback. Pursuing state-of-the-art performance, building team bench strength. Assessing, fine-tuning and obtaining buy-in to systems and processes. Improving continuously.
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