CPS invites you to join us for a two-hour interactive, results-based workshop (with breakfast) which will equip you with a toolbox of cultural competency skills: Overcoming Cultural Barriers in Business. This workshop is suitable for anyone who needs to: build and manage multi-cultural business teams. manage sub-cultural differences between companies, industries and professional orientations. maintain [...]
Cultural Fluency Quiz
This Cultural Fluency Quiz can be preparation for any cultural fluency, inclusion or diversity training work, or for a strategic planning session. CPS workshop details are below. Six Quick Questions: You work with a Colombian guy and you have heard that he has a very sick cousin. Should you inquire about this, or is it [...]
Finding, winning, keeping multi-cultural customers
CPS invites you to join us for a breakfast workshop on: Finding, winning and keeping multi-cultural customers. In a multi-national and multi-cultural world, businesses are all challenged to build and maintain relationships with widely different customers, project partners and suppliers. Glynis Ross-Munro, President of CPS and Vice-President of the Tampa Bay International Business Council, will [...]
Emerging Industries and Markets: A Blueprint for Success. Tuesday 23 August 2011
The national task of celebrating and encouraging all forms of diverse and small business, Minority Enterprise Development Week, is coming up soon. (www.medweek.gov) The organizing Committee has kindly invited TBIBC to host the opening Reception on 23 August. The theme will be Emerging Industries and Markets: A Blueprint for Success, and our supporting Chambers and [...]
The case for diversity/inclusion + 7 training points
Recently, there have been several debates about diversity and inclusion. What is the difference and how do these affect the bottom line? (I write the criteria for the Diversity Prize for TBIBC and train in this area, so it comes up a lot.) Please check the Forbes study of Diversity and Innovation here: http://www.forbes.com/forbesinsights/innovation_diversity/index.html Diversity [...]
Tampa Bay Interational Business Summit, 2011
https://picasaweb.google.com/solange.benoit1/TBIBCInternationalBusinessSummit10Mar2011?feat=directlink The TBIBC Summit was a wonderful showcase of inclusive and international business. I deeply appreciate the contribution of our sponsors, speakers, panelist and the hundreds of participants who attended. The entire Rusty Pelican (Grand Ballroom, and all five function rooms) were a great setting for this event, and I congratulate the [...]
English Humour
There are people who believe that the English are a serious nation. Some even think they are dour. I know that this sounds bizarre to anyone who knows English culture, but it is quite widely believed.
Diversity: Compliance-Risk Management, Profitability or Both?
This article has been bolded for skim-reading. There are two basic reasons for tackling diversity (seriously) in an organization. Both are valid. Compliance and liability fall within one category. This is the risk management or ‘away from problems’ strategy. The second approach to diversity is a ‘towards strategy’. Here differentness of many kinds becomes a [...]
Bridging the Healthcare – IT Divide
The causes, costs and consequences of the cultural gaps between healthcare and information technology. Tampa Bay Medical and Technology Expo: 2:15 pm – 3:15 pm: 15th July 2010. This workshop reviews the challenges that arise at the interface of healthcare and information technology, and points the way towards realistic and cost-effective solutions. Glynis and Greg Ross-Munro will [...]
American Pie – Deep-Level Mining in US Business Culture
The “small pie” approach is more than ineffective: it is counter-productive to the development of wealth.



