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Inclusion and Welcoming Environments

Imagine you join a company and start your new job with enthusiasm. Your manager, a man in his 40s, seems nice, the team are friendly and you see a good career ahead of you. Over time, however, you notice something. Your manager gets on well with everyone, but seems to chat more to a young [...]

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Presentation to Judiciary: 5 April 2013

Thank you Judge Isom and Judge Alvarez for inviting CPS to present a presentation to you and 50 of your colleagues today. Here is the PowerPoint of the presentation. Please contact me at glynis@c-psolutions.com if you have problems downloading it. Anyone is welcome to contact us for further discussion of the role of a multicultural [...]

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Entrepreneurship, FRAMCO with Greg Ross-Munro

Greg Ross-Munro, CEO of SouceToad and Teburu, and Vice President/Co-Founder of CPS will lead an Entrepreneurship Evening with the younger professional group of FRAMCO on Wednesday, 27 February, at Edison Food and Drink Lab. Greg was the 2012 Conductor of Florida’s Startupbus, and will donate a week of time to being the 2013 Conductor. Greg, [...]

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Cultural Fluency Changes the Game

February is Black History Month. It’s also time for good wishes to many of your Asian colleagues for the Lunar New Year. Which year? The Year of the Snake of course. Cultural fluency is more than knowing a little about another demographic group, or respecting differences. It is a deep, persistent awareness of the invisible [...]

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Inclusive Businesses Find More Customers

Every business needs more customers. Businesses need more customers from the many national market segments, and from the 95% of global customers who live outside the borders of the USA. Researchers from the Harvard School of Business, and the University of Texas have again confirmed that a business’ range of diversity is a solid predictor [...]

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The One-Person Merger

Each time a new person joins a business team, it is like a one-person merger.  The new person struggles to learn the many unspoken assumptions that govern a corporate or departmental culture. The team struggles to understand their new team member. In our complex, multi-cultural world, there are more and more adjustments to generational, regional, [...]

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Soft Landings

If you’ve ever moved from comfortable, known surroundings to a new area, you know how difficult and even traumatic this can be. If you’ve ever had help to make your move easier and your adjustment more comfortable, you know how important a soft landing program is. A soft landing is any range of services that [...]

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Fall Programs: Multicultural, Diverse and International Business Success

Program New Brochure differentness Here is a downloadable description of our special fall course programs. All CPS programs are customized for our clients. Building Multicultural Teams Managing Multicultural Teams & Projects Communicating Across Distances and Differences Multicultural Sales & Marketing (and Networking) Soft Landings: Successful Retention & Development (USA & Foreign Assignments) Diversity and Inclusion [...]

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Multi-cultural Communications 2: Getting Input in Meetings

Last week’s one-minute class addressed multi-cultural communication in meetings. Many people were interested, so let’s take it further.  Daniel Kahneman, Nobel Prize winner (Economics) discusses the need for multiple points of view in business in his new book, Thinking, Fast and Slow. You’ve seen what happens in a meeting discussion. A couple of people take [...]

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Ahead of the Game: 5 Routes to Competitive Advantage

Most businesses fear strategic surprise. Competitors, new start-ups, or even your own disengaged employees are always looking for ways to reinvent your industry’s processes and patterns. All major universities train these skills. All intrapreneurial thinkers or entrepreneurship incubators welcome and nurture ways to turn your business on its head. You never know what the disruption [...]

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