CPS invites you to join us for a two-hour interactive, results-based workshop (with breakfast) which will equip you with a toolbox of cultural competency skills: Overcoming Cultural Barriers in Business. This workshop is suitable for anyone who needs to: build and manage multi-cultural business teams. manage sub-cultural differences between companies, industries and professional orientations. maintain [...]
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Data shows how, what, when and why people buy.
IBM’s report on Black Friday & Cyber Monday shows results of the long, slow struggle of the US economy back towards prosperity. It also shows that managers, leaders, planners and entrepreneurs need solid skills to access and interpret data, as they lead their businesses into 2012. Business is too complex to trust to “gut [...]
Into the Future: “Seeing Around Corners” as a Core Business Competency
In the New Economy, the best companies try to see around corners in a world of change. You’re much more likely to succeed personally and organizationally if you know where your industry, and your sector of the economy is going. You don’t have to be Siemens or General Electric to looking ahead, and use that [...]
Who can and should train leaders?
I’ve often thought that the training of leadership requires that one has a good background in leadership oneself, yet often such trainers are long on procedural knowledge and short on declarative knowledge. (Explanatory note below.) Good workshop designers (e.g. INFJs), who are often industry’s specialists in learning design, are often not drawn to the risk [...]
Leadership Pre-Work (Sub-Section)
Task 2 (relates to Metaskill 5: habits for thinking with/relating with others) Marshall Goldsmith’s “What Got You Here Won’t Get You There” identifies habits that hold people back in business, especially when they have reached senior leadership and management positions. This is a great book for sifting your leadership and thinking skills and finding ways [...]
Strategic Leadership: One day working session
If you find that you are not getting around to strategic planning sessions, book one as a training program. The facilitator will guide and assist you towards rigorous, critical and creative thinking in preparation for 2011.
Which manager(s) should you train – and how can you ensure results?
1. Training is an investment in results. You might invest in operational management training for one or more of your managers if: The manager is very busy, but does a lot of ‘doing/operating’ and very little managing. The manager has little interest in, or knowledge of issues such as costs, cash-flow, risk, or bottom line [...]
Operational Management for Measurable Results
The work is done, to performance and productivity standards. This involves setting standards, communicating standards, measuring team performance, and giving feedback. Pursuing state-of-the-art performance, building team bench strength. Assessing, fine-tuning and obtaining buy-in to systems and processes. Improving continuously.
Employee Engagement – Cost? Up to 180 Million Dollars per Case
In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion. In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com Carroll’s band [...]
Operational planning, and the role of collaboration
Once, in a different economic era, The Boss went into his/her office, closed the door, and wrote the company or departmental operational plan (or “business plan” as it was often called). Today, international studies of managers who develop and implement operational plans show that the following key competencies are required for this process: Planning [...]
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