Organizations are like elephants, Charles Handy said. Big or small, they are happiest plodding down the known, comfortable road. Four signs that your organization may be an elephant: 1. The organization is selling to the same demographic as always, in spite of plans to diversify. You’re also sourcing from the same suppliers. New suppliers are [...]
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Soft Landings
Have you ever moved from comfortable, known surroundings to a new area? You know how difficult and even traumatic this can be. Soft landings programs help to make your move easier and your adjustment more comfortable. Try reading An Inconvenient Posting - An Expat Wife’s Memoir of Lost Identity by psychologist, and Expat Wife, Laura J [...]
Inclusion and Welcoming Environments
Imagine you join a company and start your new job with enthusiasm. Your manager, a man in his 40s, seems nice, the team are friendly and you see a good career ahead of you. Over time, however, you notice something. Your manager gets on well with everyone, but seems to chat more to a young [...]
Cultural Fluency Changes the Game
February is Black History Month. It’s also time for good wishes to many of your Asian colleagues for the Lunar New Year. Which year? The Year of the Snake of course. Cultural fluency is more than knowing a little about another demographic group, or respecting differences. It is a deep, persistent awareness of the invisible [...]
The One-Person Merger
Each time a new person joins a business team, it is like a one-person merger. The new person struggles to learn the many unspoken assumptions that govern a corporate or departmental culture. The team struggles to understand their new team member. In our complex, multi-cultural world, there are more and more adjustments to generational, regional, [...]
How long will your top talent stay? 28 months (Harvard Business Review)
How long will your top young performers stay with your company? The Harvard Business Review has the time frame: 28 months. 95% are browsing new jobs. A. Why? Two reasons: 1. They don’t feel they are getting enough training and coaching. 2. They don’t feel that they are getting enough mentoring. This new twelve-year study [...]
Fall Programs: Multicultural, Diverse and International Business Success
Program New Brochure differentness Here is a downloadable description of our special fall course programs. All CPS programs are customized for our clients. Building Multicultural Teams Managing Multicultural Teams & Projects Communicating Across Distances and Differences Multicultural Sales & Marketing (and Networking) Soft Landings: Successful Retention & Development (USA & Foreign Assignments) Diversity and Inclusion [...]
Multi-cultural Communication 3: Meetings with Results
Last week’s one-minute class covered ways to help quieter, or less-assertive people or cultures to contribute valuable, diverse opinions and knowledge to group discussions and decisions. This week: another way that diverse groups can grow communication. 1. Reformat your meeting agenda into questions. For instance, instead of Financial Report, you could write “Are we on [...]
Multicultural Communications 1: Meetings: Differences in Processing Information
This one-minute coaching lesson relates to multi-cultural communications in meetings. (Culture can mean generation, gender, personality, experience or professional background as well as national origin, language etc.) Meetings are often use a lot of time and create frustration, yet do not improve communication. You can prepare for international meetings, and get the best from multi-cultural [...]
Into the Future: “Seeing Around Corners” as a Core Business Competency
In the New Economy, the best companies try to see around corners in a world of change. You’re much more likely to succeed in your career and as an organization if you know where your industry, and your sector of the economy is going. You don’t have to be Siemens or General Electric to looking [...]
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