CPS invites you to join us for a two-hour interactive, results-based workshop (with breakfast) which will equip you with a toolbox of cultural competency skills: Overcoming Cultural Barriers in Business. This workshop is suitable for anyone who needs to: build and manage multi-cultural business teams. manage sub-cultural differences between companies, industries and professional orientations. maintain [...]
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Into the Future: “Seeing Around Corners” as a Core Business Competency
In the New Economy, the best companies try to see around corners in a world of change. You’re much more likely to succeed personally and organizationally if you know where your industry, and your sector of the economy is going. You don’t have to be Siemens or General Electric to looking ahead, and use that [...]
Elephants and Fleas – When to use an External in a Training Project
Charles Handy, one of the most influential management thinkers, likened companies to elephants. The larger they are, the harder they are to move from their trajectory, and the more they like their comfort zone. It is hard to change an elephant if you live on the elephant permanently. Handy saw the usefulness of external partner [...]
The case for diversity/inclusion + 7 training points
Recently, there have been several debates about diversity and inclusion. What is the difference and how do these affect the bottom line? (I write the criteria for the Diversity Prize for TBIBC and train in this area, so it comes up a lot.) Please check the Forbes study of Diversity and Innovation here: http://www.forbes.com/forbesinsights/innovation_diversity/index.html Diversity [...]
Bridging the Healthcare – IT Divide
The causes, costs and consequences of the cultural gaps between healthcare and information technology. Tampa Bay Medical and Technology Expo: 2:15 pm – 3:15 pm: 15th July 2010. This workshop reviews the challenges that arise at the interface of healthcare and information technology, and points the way towards realistic and cost-effective solutions. Glynis and Greg Ross-Munro will [...]
Confidence & Self Esteem: an essential in business success: Nov 2010
A two-factor definition of confidence:
• A belief that we can think effectively, and cope successfully.
• A belief that we are worthy of happiness – that we have a right to be successful and happy, and deserve to achieve what we need, want or value.
We also know that:
• Self confidence is destiny – a high or low self confidence is a self fulfilling prophecy.
• Self confidence is an immune system of the mind.
• Self confidence is one of the best predictors of personal happiness, life-wide, for all people.
Employee Engagement – Cost? Up to 180 Million Dollars per Case
In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion. In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com Carroll’s band [...]
Three tips for creating competency-based systems
It is very easy to spend months, or $$$$$ on a competency-based program, and end up with very little to show for it. A competency is (per Rodney Rogers of Portland State University) a persistent pattern of behaviour resulting from a cluster of knowledge, skills, abilities, and motivations. The persistence of those behaviors is an [...]
Collaborative intelligence
First there was IQ, then emotional intelligence. Studies show that EQ still beats IQ as a factor in business success, but now there is a new predictor for business that win, people that succeed, and economic achievement. CQ, or collaborative intelligence, combines the ability to think well, and to think collaboratively with other people. It [...]
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