Our Services

CPS delivers business and IT training and consulting services,  customized to our clients’ needs.

Most projects begin with a discussion around results: what must be different after the training process?

Our clients may be seeing:

  1. Opportunities: potential for growth, innovation, improved market share, team synergy, better service etc.
  2. Problems: staff turnover, quality issues, team troubles, lower productivity, increased competition,
  3. Challenges: mergers, technological or demographic changes, diversity, market or talent shifts.

CPS’s wide experience and years of program development provide a basis for rapid customization.  We also develop new programs from scratch.

Programs are available in any length and can be broken into short modules e.g. two hour modules. This suits busy people who cannot take much time off work in a day.  We also offer blended learning.

Some CPS Leadership and Management Workshops:

  1. Leading the 21st Century Workforce: Strategic management.
  2. Management Skills for Operational/ Tactical Leaders: Operational management.
  3. Team Building for Operational Leaders: middle managers, supervisory managers and team leads.
  4. Competency-Based Performance Management  and Performance Assessment.
  5. Recruitment, Selection, Induction and Retention for Line Managers.

Some CPS Communication Workshops:

  1. 21st Century  E-Writing -  Saving Time, Getting Results.
  2. Communicating across Distances and Differences.
  3. Generational Communication.
  4. Memorable Presentations.

Some CPS Culture, Diversity and Inclusion Workshops:

  1. Making Culture Visible:  communicating with and understanding co-workers, customers and suppliers in a multi-cultural, multi-lingual and increasingly global world.
  2. Multi-Cultural Networking.
  3. Finding, winning and keeping multi-cultural customers and business partners. (Sales)
  4. Supplier Diversity Programs that work.
  5. Green Attitudes.
  6. Generations. (5 Generations)
  7. Valuing Differences: Building a Culture of Inclusiveness.

Interpersonal, Thinking-based and ‘HR’ Programs

  1. Project Success Tools: Individual and group thinking tools for planning, problem-solving, innovation, decision-making, execution and results.
  2. Soft Skills or HR programs: Team Building, Conflict Resolution, Confidence, Assertiveness, Time Management (nearly always strongly customized.) Dress for Success.
  3. Competency-Based Buddy Systems: How team members can be effective partners in on-boarding and performance improvement, with measurable bottom-line results.

Some Computer Skills Programs

  1. Microsoft Access, Excel, Outlook, PowerPoint, Project, Word and SharePoint (Beginner, Intermediate and Advanced)
  2. Network administration and security
  3. Comptia: A+, Network and Security
  4. Cisco Network Associate

Some Financial Programs

  1. Financial Fundamentals for non-Financial Professionals: Ensure that you have a firm understanding of the numbers you handle, so that you know,  instead of worrying, about financials.
  2. Coaching.