1: The business case for writing skills: You achieve many results by writing. Your team works through text. You hate meetings and you probably can’t reach people by phone without playing telephone tag. They are on another floor, in another building, across the city, state or planet. Text, text, text: the information is on the [...]
Tag Archives: competitive advantage
Employee Engagement – Cost? Up to 180 Million Dollars per Case
In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion. In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com Carroll’s band [...]
Operational planning, and the role of collaboration
Once, in a different economic era, The Boss went into his/her office, closed the door, and wrote the company or departmental operational plan (or “business plan” as it was often called). Today, international studies of managers who develop and implement operational plans show that the following key competencies are required for this process: Planning [...]
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