Operational Management for Measurable Results

Glynis — Sat, 01 May 2010 09:01:13 +0000

Dates: Wednesday, 6th October, 2010.

Location: The Centre Club,
123 South Westshore Blvd, Tampa, Florida 33609.

On-line credit-card registration below. Checks accepted.

One day. Includes continental breakfast, three-course lunch, all refreshments and snacks in luxury surroundings. Free parking.

Start. Registration 8.45. Course starts 9 a.m. End. 4.30. p.m.

Cost: $269.00 Discount: $25 for early registration (5 business days). Especially suited to companies wanting international-class training, but affected by the recession. This workshop is priced to develop the competitiveness of our region.

Contact details, terms and conditions.

Suitable for: Managers, and team leads/supervisors with management responsibilities. The workshop is designed for those who have some experience in management, including long-term operational managers who are feeling stale. Those with no management experience at all should contact CPS about the New Managers program. Senior managers may be more interested in the Strategic Leadership workshop instead.

Participants will:

Review the work of operational managers in 21st century organizations.
Consider what competencies make the difference between excellent and ordinary operational managers.
Define you business objectives (aligning these with your own organizational strategy and objectives).
Assess how you communicate these, as a concrete, specific game plan of goals and standards, to your team.
Review and practice two thinking tools (project thinking and problem solving, with risk assessment).
Carry out an effective operational planning exercise.
Analyze your delegation techniques (using situational leadership and adding the ‘One Thing’ approach).
Rethink ways of managing knowledge workers in a 21st century environment, using feedback, co-creation and collaboration.
Analyze how teams and people work, assess whether yours is synergistic and engaged, and (if not) what needs changing and why.
Assess the 21^st century manager’s role as a coach.
Check your diagnostic toolbox, and whether you have the required tools to execute for quality and results (competencies, peer-coaches etc).
Check yourself against the ultimate measure of a manager: you must deliver.

Conclusion.

This program has pre-course and post-course (consolidation) work.

Managers need to execute and deliver. Business and individual career success are directly related to the ability to think well, plan, lead, organize work and control results in a world of complexity, task and people. Results require an understanding of both your people and your business goals and processes. The operational manager cannot get things ‘half right’. S/he needs to get the whole package right, to achieve a competitive edge in a challenging world.

Why CPS’s interactive, accelerated thinking workshop?

CPS are experts in the area of 21st business skills. This program organizes and focuses your “toolbox” of operational management skills, so that they are easily available, for best-practice use, when you need them.

Competency and Performance Solutions » critical thinking

Operational Management for Measurable Results