This Cultural Fluency Quiz can be preparation for any cultural fluency, inclusion or diversity training work, or for a strategic planning session. CPS workshop details are below. Six Quick Questions: You work with a Colombian guy and you have heard that he has a very sick cousin. Should you inquire about this, or is it [...]
English Humour
There are people who believe that the English are a serious nation. Some even think they are dour. I know that this sounds bizarre to anyone who knows English culture, but it is quite widely believed.
Bridging the Healthcare – IT Divide
The causes, costs and consequences of the cultural gaps between healthcare and information technology. Tampa Bay Medical and Technology Expo: 2:15 pm – 3:15 pm: 15th July 2010. This workshop reviews the challenges that arise at the interface of healthcare and information technology, and points the way towards realistic and cost-effective solutions. Glynis and Greg Ross-Munro will [...]
American Pie – Deep-Level Mining in US Business Culture
The “small pie” approach is more than ineffective: it is counter-productive to the development of wealth.
Seeing the customer: sales and customer retention in a multi-cultural/diverse world 15 Oct 2010
Everyone has an “I” consciousness, and a “we” consciousness. The emphasis that cultures place on the “I” or the “we” varies between cultures and sub-cultures, including companies, and national/ethnic groups.
Interactive, Accelerated Learning (Short, Affordable, Customized, Effective)
Organizations want training. Research shows that training does much more than grow skills. Those who receive good training feel that their company has invested in them. Interactive training sparks innovation, engages people and makes it significantly more likely that they will stay with the company and bring their heads, as well as their bodies, to [...]



