This article has been bolded for skim-reading. There are two basic reasons for tackling diversity (seriously) in an organization. Both are valid. Compliance and liability fall within one category. This is the risk management or ‘away from problems’ strategy. The second approach to diversity is a ‘towards strategy’. Here differentness of many kinds becomes a [...]
Operational Management for Measurable Results
The work is done, to performance and productivity standards. This involves setting standards, communicating standards, measuring team performance, and giving feedback. Pursuing state-of-the-art performance, building team bench strength. Assessing, fine-tuning and obtaining buy-in to systems and processes. Improving continuously.
Employee Engagement – Cost? Up to 180 Million Dollars per Case
In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion. In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com Carroll’s band [...]
80 Million Millennials Change the Business Environment
1 What your customers say. 2 What your employees say. 3 The Generation Y / Millennial guarantee. 4 County funds for CPS services 1. What your customers say: Generation Y is a worldwide phenomenon. In the USA, our 80 million Millennials are a daily challenge to how we strategize, manage, and market. Open a [...]



