The phone rings. A business plan is under development. I’m a different generation and gender from the planners, with different knowledge bases and a different information processing style. Do I have a different take on the issues? (Is water wet? Is the Pope a Catholic?)
Diversity Creates Wealth Part II
Tampa Bay is home to nearly 130 different ethnic and national groups – a wealth of differentness that can fuel an explosion of growth and innovation if we place a solid value on inclusion and diversity.
Diversity: Compliance-Risk Management, Profitability or Both?
This article has been bolded for skim-reading. There are two basic reasons for tackling diversity (seriously) in an organization. Both are valid. Compliance and liability fall within one category. This is the risk management or ‘away from problems’ strategy. The second approach to diversity is a ‘towards strategy’. Here differentness of many kinds becomes a [...]
Brain Power: Do you have the skills, and the confidence, to use it?
There are many people who are not really interested in learning how to think well, because their comfort zone would be disturbed by their true abilities.
Operational Management for Measurable Results
The work is done, to performance and productivity standards. This involves setting standards, communicating standards, measuring team performance, and giving feedback. Pursuing state-of-the-art performance, building team bench strength. Assessing, fine-tuning and obtaining buy-in to systems and processes. Improving continuously.
Sustainability: Engage all your People with ‘Green On-Boarding’
Care for You Business, Care for All Resources Businesses face soaring energy, operating and facilities costs. The State of Florida struggles with water shortages, damage to Florida’s fragile ecosystem, and the threat of climate change to our low-lying state. Sustainability issues threaten our entire world, economically and environmentally. The research is conclusive. Green attitudes, thinking [...]
Employee Engagement – Cost? Up to 180 Million Dollars per Case
In July 2004, the Gallup Organization put the dollar cost to US business, of actively disengaged workers, at $300 billion. In July 2009, the BBC World Service reported a $180 million cost to United Airlines, when Dave Carroll’s viral video “United Breaks Guitars” led to a share price drop of approximately 10%. www.longislandexchange.com Carroll’s band [...]
A Millennial Story
CPS hears both sides of the “Managing the Millennials” debate. www.ManagingTheMillennials.com/survey brings us many candid snapshots of the world of work from the GenY perspective, to add to our research, focus groups, interviews and workshop-based knowledge. Our one VP is, of course, a Millennial too. CPS now has permission to publish a highly entertaining MiIllennial’s [...]
GenYs are not the only frustrating ones.
It’s common to hear complaints about GenYs, but the Millennial Generation has its own frustrations. There are far too many to list here, but a common one is that they are full of innovative ideas which are ignored. Every cohort has new ideas, but this one thinks in a dramatically different way from the generations [...]



