Tag Archives: management

Operational Management for Measurable Results

The work is done, to performance and productivity standards. This involves setting standards, communicating standards, measuring team performance, and giving feedback. Pursuing state-of-the-art performance, building team bench strength. Assessing, fine-tuning and obtaining buy-in to systems and processes. Improving continuously.

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Gender Diversity Creates Wealth: Norway and (now) Sweden use the science.

Ansgar Gabrielsen, a male Norwegian businessman and politician, is an expert on the details of a 2007 Catalyst study, The Bottom Line: Corporate Performance & Women’s Representation on Boards, Gabrielsen’s focus has not been on gender equality. His interest is in “the fact that diversity is a value in itself, that it creates wealth.” He [...]

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A Millennial Story

CPS hears both sides of the “Managing the Millennials” debate.  www.ManagingTheMillennials.com/survey brings us many candid snapshots of the world of work from the GenY perspective, to add to our research, focus groups, interviews and workshop-based knowledge. Our one VP is, of course, a Millennial too. CPS now has permission to publish a highly entertaining MiIllennial’s [...]

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Calculate Your Turnover Costs

In a weak economy with high unemployment, it’s easy to lower the priority of retention, employment brand etc. Here is a quick review of the business case and financials. You can use the following information to develop a company-specific spreadsheet to estimate your turnover and retention costs. CPS does not guarantee that this list is [...]

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Trust and understanding between collective and individualist cultures

Many organizations are staffed by a mix of people from individualist cultures (e.g. USA, Canada, Western European cultures) and collectivist cultures (e.g. Latino, Asian, African cultures). Building trust and understanding between these diverse groups is not easy, either for the team members concerned, or for managers and learning specialists who facilitate the process. Everyone has [...]

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