If you find that you are not getting around to strategic planning sessions, book one as a training program. The facilitator will guide and assist you towards rigorous, critical and creative thinking in preparation for 2011.
American Pie – Deep-Level Mining in US Business Culture
The “small pie” approach is more than ineffective: it is counter-productive to the development of wealth.
Write for results and effectiveness, in a new economy
We skim-read and E-write (often while multi-tasking), for very good reasons. We live in a world where everyone is communicating more and more through writing, while living though an explosion of information and complexity. Only a small percentage of our workforce are trained in the skills needed to manage information overload, and to communicate effectively [...]
Calculate Your Turnover Costs
In a weak economy with high unemployment, it’s easy to lower the priority of retention, employment brand etc. Here is a quick review of the business case and financials. You can use the following information to develop a company-specific spreadsheet to estimate your turnover and retention costs. CPS does not guarantee that this list is [...]
Trust and understanding between collective and individualist cultures
Many organizations are staffed by a mix of people from individualist cultures (e.g. USA, Canada, Western European cultures) and collectivist cultures (e.g. Latino, Asian, African cultures). Building trust and understanding between these diverse groups is not easy, either for the team members concerned, or for managers and learning specialists who facilitate the process. Everyone has [...]



